The first time I heard the term “Cultural Intelligence” was in a church basement. The topic under discussion was an update on the redesign of Milwaukee County’s Behavioral Health division; the person updating us was describing an all-too-familiar and depressing reality: The group doing the redesign work is comprised of mostly white, upper middle class, suburban people … Continue reading The Art of Knowing What You Don’t Know: Cultural Intelligence, Tamir Rice and Hope for a More Enlightened 2016